We are looking for Client Relationship Manager at Wadala ,Mumbai.
Post- Client Relationship Manager
Experience- 5years to 8 years
Duties of the Client Relationship Manager
- Building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team to opportunities for further sales within key clients.
- Letting customers know about other products the company offers.
- Attending meetings with clients to build relationships with existing accounts.
- Achieving client relationship targets and KPI’s as set by the Head of Sales.
- Working closely with Account Managers and Sales Consultants.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Monitoring company performance against service level agreements and flagging potential issues.
- Updating the CRM and ensuring account managers are aware of changes within clients.
- Passing leads to the sales team and following up on progress.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
Working days- Mon to Sat
Working hours- 10am – 6.30 pm
Location- Wadala ,Mumbai
Interested candidate can call us on 6615 44 33 between 10.30-6.30 or
can mail us on hr @ placementmumbai. com
www .placementmumbai. com
www .yaaaro. com
www .bluesuninfo. com