Seller onboarding specialist ( E- Commerce) new

Job Description: Seller Onboarding Specialist (E-commerce)

*Position Overview:* We are seeking a detail-oriented and proactive Seller Onboarding Specialist to join our e-commerce team. The ideal candidate will be responsible for guiding new sellers through the onboarding process, ensuring they have the necessary tools and information to succeed on our platform. This role requires excellent communication skills, a customer-centric approach, and a deep understanding of e-commerce operations.

*Key Responsibilities:* - *Seller Recruitment:* - Identify and reach out to potential sellers who align with our platforms goals and values. - Conduct market research to find new seller opportunities.

- *Onboarding Process Management:* - Guide new sellers through the onboarding process, from initial contact to fully operational status on the platform. - Provide comprehensive training on platform usage, listing products, pricing strategies, and sales optimization.

- *Documentation and Compliance:* - Ensure all necessary documentation and seller agreements are completed and compliant with company policies. - Verify seller credentials and maintain accurate records of seller information.

- *Support and Troubleshooting:* - Act as the primary point of contact for new sellers, addressing any questions or concerns they may have. - Troubleshoot any issues sellers encounter during the onboarding process and liaise with internal teams to resolve them promptly.

- *Platform Education:* - Educate sellers on best practices for product listings, inventory management, order fulfillment, and customer service. - Provide ongoing support and resources to help sellers optimize their performance on the platform.

- *Performance Monitoring:* - Monitor the performance of newly onboarded sellers to ensure they are meeting platform standards. - Provide feedback and additional training as needed to help sellers improve their sales and customer satisfaction.

- *Collaboration:* - Work closely with the sales, marketing, and customer service teams to ensure a smooth onboarding experience for sellers. - Communicate seller feedback to relevant departments to help improve platform features and services.